Website use

VivaCove provides this website to help customers browse, learn about and purchase personal-care, wellness and beauty-care products. You agree to use the website only for lawful purposes.

You must not attempt to interfere with the normal operation of the site, access restricted areas without authorization, or use the website in a way that could damage or disrupt the service.

Eligibility to use the store

By placing an order, you confirm that the information you provide is accurate and that you have authority to use the payment method associated with the purchase.

If you are using the store on behalf of another person or organization, you are responsible for ensuring that you have permission to do so.

Product information

We aim to present product descriptions, images and other information as clearly as possible. Product appearance, packaging or presentation may vary from images shown on screen.

Customers should review available product information before purchase and before use. Individual products may have their own directions, precautions or usage considerations.

Orders

Submitting an order does not guarantee acceptance. Orders may be reviewed before fulfillment, and an order may be declined or canceled where necessary, including when information is incomplete, payment cannot be processed or a product is unavailable.

Customers are responsible for reviewing order information before completing checkout and for providing accurate contact and delivery details.

Pricing and payment

Prices displayed on the website apply at the time shown and may change without prior notice. The total shown during checkout is the amount associated with the order before the purchase is completed.

Payment must be completed using a payment method accepted by the store. VivaCove may correct obvious pricing or listing errors where permitted.

Shipping and delivery

VivaCove's listed shipping time is 3–5 business days. Delivery questions relating to a specific order should include the order number and the email address used at checkout.

Delivery circumstances can vary by order. If your order requires attention, please contact VivaCove with the relevant purchase details.

Personal-care and wellness information

VivaCove sells products intended for personal care, everyday wellness, beauty care, hygiene, comfort and related routines.

Information on the website is provided for general product and shopping purposes. Ordinary personal-care products should not be treated as substitutes for professional medical care, diagnosis or treatment.

Where an individual health condition, injury or medical concern is involved, appropriate professional advice should be considered before using a product that may be relevant to that condition.

Acceptable use

You agree not to misuse the website or services. Prohibited activity includes:

• Attempting unauthorized access to the website, systems or accounts.
• Submitting intentionally false or misleading information.
• Using automated methods in a way that disrupts normal site operation.
• Introducing harmful code, malware or other disruptive material.
• Using VivaCove content in violation of applicable rights or law.

Intellectual property

Website design, branding, text, graphics and other original VivaCove materials may be protected by applicable intellectual-property rights.

You may use the website for personal shopping and informational purposes. You may not reproduce, republish, sell or commercially exploit VivaCove materials without permission where those rights apply.

Third-party services

The store may rely on third-party providers for services such as payment processing, technical infrastructure, shipping or other functions required to operate an online store.

Third-party services may be subject to their own terms, availability and privacy practices. VivaCove does not control every aspect of independently operated third-party services.

Service availability

We aim to keep the VivaCove website available and useful, but continuous or error-free access cannot be guaranteed.

Website features, products, content or services may be updated, changed, suspended or discontinued when necessary.

Responsibility and liability

To the extent permitted by applicable law, VivaCove is not responsible for losses caused by misuse of the website, failure to follow product information, unauthorized account activity or circumstances outside reasonable control.

Nothing in these terms is intended to exclude rights or protections that cannot lawfully be excluded or limited.

Changes to these terms

VivaCove may update these Terms of Service when store practices, website features or other relevant circumstances change.

Updated terms may be posted on this page with a revised effective date. Continued use of the website after an update is subject to the terms then in effect.

Questions about these terms

If you have a question about these Terms of Service or need clarification about a VivaCove order, contact our team using the information provided on this page.